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Fusion Risk Management Appoints Proven Software Industry Leader Michael Campbell as CEO

Fusion Risk Management, Inc. (“Fusion”), a leading provider of business continuity and risk management software and services, today announced it has named Michael Campbell as CEO. Campbell’s appointment follows the recent growth capital investment from Vista Equity Partners (“Vista”), and is the latest step in Fusion’s long-term strategic plan to globally scale the business and strengthen Fusion’s leadership position in business continuity and risk management. As part of the executive team expansion, Fusion Founder David Nolan will assume the role of Strategic Advisor to support and contribute to product strategy, customer success, corporate development and company culture.

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Press Releases

Weave Named To Forbes 2019 Cloud 100

Weave, the premier communication platform for small and medium-sized businesses, has been named to the Forbes 2019 Cloud 100 list of the world’s best cloud companies. The definitive list ranking the top private cloud companies is published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures.

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Blog

Restaurant Tech Overview

By Kapil Desai

Restaurants in 2019 continue to face several challenges, including everything from attracting and retaining customers to hiring and training staff. These challenges, both customer-facing (“Front of House”) and operations-focused (“Back of House”), keep restaurant profit margins low at 6% and contribute to the industry’s high failure rate. Increasingly, restaurants are more attune to these pain points and seek out restaurant-focused software and tech-enabled outsourcing solutions to increase sales volumes and reduce costs.

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Blog

AI Enablement of Business Services Overview

By Jackson Evans

As outsourced business services become more commonplace and companies continue to search for ways to reduce costs and increase efficiency, we believe third-party applications that leverage AI and offer it “as a service” will become crucial to operations. Businesses that embed AI technologies will have a pronounced competitive advantage over their competitors, improving their services (taking market share and increasing revenue) and automating tasks (reducing costs). While traditional service businesses do not have the technical expertise to develop proprietary AI and ML programs, they will, however, be able to outsource the function, quickly plugging-in the capability and realizing immediate benefits. The application of AI to traditional business services is widespread and will have an impact in accounting services, third-party logistics, contact centers / sales organizations, property management and many other verticals and departments.

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Blog

Contextual Communications Overview

The communications software market is undergoing a dramatic shift from legacy hardware- and network-centric systems to more efficient cloud-based tools that enable businesses to have more meaningful and informed contextual conversations with their customers.

Catalyst has seen this first-hand through its investment in Weave (recently named to the 2019 Forbes Cloud 100). For example, a common phone call between a dentist office using Weave and their patient has been transformed from “while I have you on the phone, is there anyone else in your family that needs an appointment?” to “while I have you on the phone, I see your children haven’t had appointments in over a year – should we get them scheduled next month as well?”

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Press Releases

Fusion Risk Management Secures Strategic Growth Investment From Vista Equity Partners’ Endeavor Fund

Fusion Risk Management, Inc. (“Fusion”), a leading provider of business continuity and risk management software and services, today announced a strategic investment from and partnership with Vista Equity Partners (“Vista”), a leading investment firm for enterprise software, data, and technology-enabled businesses. The partnership includes growth capital to help Fusion further scale its platform and accelerate product roadmap initiatives to cement its leadership in the business continuity and risk management space. Existing investors Catalyst Investors (“Catalyst”) and Level Equity will retain an ownership stake in Fusion.

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