Catalyst portfolio company Weave, a customer experience management (CXM) platform, raised an additional $37.5 million in a Series C funding round. Catalyst participated in the round led by Lead Edge Capital along with other existing investors Bessemer Venture Partners, Crosslink Capital and Pelion Venture Partners.
Catalyst-backed Weave provides dental, medical and optometry practices with a simple and secure HIPAA-compliant tool to optimize team communication.
Weave provides voice, SMS, email and marketing services to dental and optometry offices. Its unified communications as a service (UCaaS) product combines VoIP phone service with a customer service application that integrates with customer data from existing practice management software to help manage patient reminders, initiate phone calls, engage in two-way texting, solicit customer reviews and other customer relationship management functions. The company serves more than 3,600 dentists and optometrists across the country.