Fast Company | The 10 most innovative companies in artificial intelligence of 2022

How LivePerson, Grammarly, Adobe, Darktrace, and other companies are harnessing AI in innovative ways to improve lives.

Explore the full 2022 list of Fast Company’s Most Innovative Companies, 528 organizations whose efforts are reshaping their businesses, industries, and the broader culture. We’ve selected the firms making the biggest impact with their initiatives across 52 categories, including the most innovative AR/VR, design, and security companies.

Once a sexy buzzword, artificial intelligence is rapidly morphing into something far more valuable: an everyday reality that quietly improves experiences of all sorts. That’s reflected in our roster of the most innovative companies in AI for 2022. Many of them have been at it for a while, and their efforts reflect evolution as much as revolution.

Back in 2018, for example, customer service platform LivePerson introduced its first AI-powered bots. Multiple iterations later, its “conversational AI” takes care of millions of customer engagements for companies selling everything from doughnuts to diamonds.

Then there’s Grammarly. It’s been using machine learning to parse written communications, detect errors, and make suggestions since 2009. But it’s only recently that the technology has evolved enough to let Grammarly spot truly subtle issues of readability and style, then propose sophisticated revisions to address them.

Such highly refined applications of AI share space on our list with ambitious new efforts. For instance, Eightfold AI’s Career Hub uses data to help employees find mentors and other career-boosting resources within a company. And Immunai is melding math and biology to map the human immune system, a potentially epoch-shifting step in making drug discovery more efficient.

For all of AI’s increasing ability to perform useful work, it’s also fraught with the potential to do harm, whether through deliberate misuse or due to data that’s biased or otherwise flawed. That’s why companies such as Adobe are acknowledging and addressing this uncomfortable reality. Before it ships innovations such as Photoshop’s new neural filters, it puts them through an ethics review process designed to identify—and eliminate—any problematic aspects.

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For taking the drudgery out of contracts

LinkSquares uses machine learning to automate the process of understanding contracts, eliminating the need to manually keep on top of everything from terms and conditions to legal obligations to renewal dates. By doing so, its customers can streamline risk assessments, privacy audits, and other processes that require a thorough understanding of the contractual lay of the land—all without dependence on costly outside counsel. In 2021, new integrations with Salesforce and DocuSign helped LinkSquares’s customers integrate its tools into their daily workflows. The company also bolstered its AI with new features specific to key issues such as ensuring compliance with California Consumer Privacy Act. After more than 1,000% growth in two years, LinkSquares has digested more than 3 million contracts and extracted more than 40 million data points.

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Press Releases

The RepTrak Company Announces Acquisition of Toronto-based ESG Analytics

The RepTrak Company, a Catalyst portfolio company, announced the acquisition of Toronto-based ESG Analytics, a data provider tracking ESG for countries, companies and executives globally. The acquisition will expand RepTrak’s footprint in the ESG space and accelerate RepTrak’s ESG Strategy by leveraging the overlap between ESG and reputation to provide a data-driven approach that fills a void in the market.


Fast Company | The 10 most innovative dining companies of 2022

Catalyst portfolio company ChowNow was recognized among dining innovators that are pioneering new ways to reach customers. Over the past couple of years, the restaurant industry was forced to innovate at warp speed to maintain customers amid a global pandemic that stopped indoor dining in its tracks. Many of these innovations are now maturing—and companies like ChowNow are continuing to add even more new features.

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