Unlike other platforms, Catalyst portfolio company ChowNow tries to help smaller restaurants build their own web presence instead of turning to the aggregators. Restaurants pay ChowNow between $100 and $150 per month to use its software to create branded apps and allow ordering through their websites. Restaurants get a full-service dashboard that lets them control all delivery functions, including hours, zones and fees. Most important, through ChowNow, a restaurant owns its own customer information.
The Catalyst team has been investing together for 20 years. While the fundamental strategy has remained consistent (growth-driven returns, enterprise technology focus, research-based approach), Catalyst’s areas of interest have evolved over time as a result of ever-changing technology and the competitive landscape.
Catalyst Investors partnered with Great Hill Partners to acquire EnterpriseDB, the leading database management system for PostgreSQL.
Catalyst led the $12 million Series B funding of the leading field data collection and project management platform for trade contractors. Catalyst partner Susan Bihler joined eSUB’s Board of Directors as part of the investment.
Catalyst portfolio company Clinicient has partnered with BetterPT™, a healthcare technology platform company providing end-to-end digital connectivity between physical therapists (PT), patients, and physicians. Clinicient is a leading provider of clinical and business solutions for the outpatient rehabilitation therapy market. This partnership results in the creation and launch of an integrated solution that enables efficient, online scheduling requests from patients directly to PT practices, giving healthcare consumers a more convenient way to access and select physical therapy providers based on their needs.
Catalyst portfolio company Weave, a customer experience management (CXM) platform, raised an additional $37.5 million in a Series C funding round. Catalyst participated in the round led by Lead Edge Capital along with other existing investors Bessemer Venture Partners, Crosslink Capital and Pelion Venture Partners.
Catalyst led a $20 million Series B round of funding for ChowNow, a SaaS ordering platform providing restaurants with online ordering tools and branded mobile apps. Existing investors including Steadfast Venture Capital also participated in the round. Catalyst partner Tyler Newton has joined ChowNow’s Board of Directors.
Weave provides voice, SMS, email and marketing services to dental and optometry offices. Its unified communications as a service (UCaaS) product combines VoIP phone service with a customer service application that integrates with customer data from existing practice management software to help manage patient reminders, initiate phone calls, engage in two-way texting, solicit customer reviews and other customer relationship management functions. The company serves more than 3,600 dentists and optometrists across the country.
Clinicient Inc., a leader in outpatient rehabilitation business solutions, announced its Insight Care Navigator, the first therapy-specific care coordination system to seamlessly connect care coordinators to therapists, orthopedic surgeons, other providers, and bundle administrators with the tools and data to ensure patients get the best care, at the lowest cost in the most appropriate setting.
“Fusion has built a reputation with its Fortune 500 customers as not only an exceptional risk management platform, but also as one of the tech industry’s top customer service practices,” said Ryan McNally, partner at Catalyst Investors. “The company is a clear leader in its space and is growing rapidly and profitably while gaining market share. The management team consists of world-class industry veterans with impressive track records of delivering enterprise-grade products to the largest corporate customers. We look forward to helping the company continue to gain market share, develop new products and expand internationally.”