Business Services

AI Enablement of Business Services Overview

By Catalyst Research Team

As outsourced business services become more commonplace and companies continue to search for ways to reduce costs and increase efficiency, we believe third-party applications that leverage AI and offer it “as a service” will become crucial to operations. Businesses that embed AI technologies will have a pronounced competitive advantage over their competitors, improving their services (taking market share and increasing revenue) and automating tasks (reducing costs). While traditional service businesses do not have the technical expertise to develop proprietary AI and ML programs, they will, however, be able to outsource the function, quickly plugging-in the capability and realizing immediate benefits. The application of AI to traditional business services is widespread and will have an impact in accounting services, third-party logistics, contact centers / sales organizations, property management and many other verticals and departments.

At Catalyst, we employ a proactive, research-based approach to investing, targeting sectors experiencing outstanding growth. If you are an owner, operator or investor in a growth stage company offering outsourced AI software or services, we would like to hear from you. Please send inquiries and business plans to [email protected].


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