Customer support and customer success both aim to improve the experience that customers have with a company or brand.
Understand the Sector Ecosystem
Research is at the core of what we do. Our unique, research-based approach to investing sets us apart from our peers by allowing us to recognize market trends earlier than most. An important component of our strategy is our depth of knowledge in certain key sectors.
New regulations, rising costs and the consumerization of healthcare are fueling innovation in HCIT. Check out our report to learn how we see the provider solution landscape evolving.
COVID-19 has further highlighted the need for companies to enlist technology solutions to drive visibility, adaptability and automation across their supply chain.
“Move fast and *don’t* break things. Application testing remains one of the biggest bottlenecks to getting new functionality in the hands of users with the desired velocity and quality, and where there is a challenge, we believe there tends to be opportunity as well.
Real estate is the largest asset class in the world and its archaic systems and processes present opportunities for disruption across the ecosystem. Today’s catalysts, which include a macro digital shift, the arrival of 5G, and COVID’s lasting impact on how we live and work, position PropTech for accelerated growth.
In March, we will reach the one-year anniversary of the first COVID lockdowns instituted in the US. Given the milestone, we assembled this report reflecting upon some of our initial assumptions around COVID’s impact on the tech ecosystem. Additionally, as we look towards the end of confinement and return to “normalcy,” we shift our focus … Continued