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Contextual Communications Overview



by Kyle Howard-Johnson, Grady Kidder, and Mia Hegazy

The communications software market is undergoing a dramatic shift from legacy hardware- and network-centric systems to more efficient cloud-based tools that enable businesses to have more meaningful and informed contextual conversations with their customers.

Catalyst has seen this first-hand through its investment in Weave (recently named to the 2019 Forbes Cloud 100). For example, a common phone call between a dentist office using Weave and their patient has been transformed from “while I have you on the phone, is there anyone else in your family that needs an appointment?” to “while I have you on the phone, I see your children haven’t had appointments in over a year – should we get them scheduled next month as well?”

Weave’s solutions are just one example of how contextual communications are having an impact on how businesses communicate internally and with their customers – Catalyst believes we’re in the early days of a generational transformation and is excited to partner with more vertically and functionally focused businesses enabling contextual communications.

At Catalyst, we employ a proactive, research-based approach to investing, targeting sectors experiencing outstanding growth. If you are an owner, operator, or investor in a growth stage company innovating the way businesses communicate either with their customers or internally, we would like to hear from you. Please send inquiries and business plans to [email protected]

Press Releases

Weave Named To Forbes 2019 Cloud 100

Weave, the premier communication platform for small and medium-sized businesses, has been named to the Forbes 2019 Cloud 100 list of the world’s best cloud companies. The definitive list ranking the top private cloud companies is published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures.

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Press Releases

Fusion Risk Management Appoints Proven Software Industry Leader Michael Campbell as CEO

Fusion Risk Management, Inc. (“Fusion”), a leading provider of business continuity and risk management software and services, today announced it has named Michael Campbell as CEO. Campbell’s appointment follows the recent growth capital investment from Vista Equity Partners (“Vista”), and is the latest step in Fusion’s long-term strategic plan to globally scale the business and strengthen Fusion’s leadership position in business continuity and risk management. As part of the executive team expansion, Fusion Founder David Nolan will assume the role of Strategic Advisor to support and contribute to product strategy, customer success, corporate development and company culture.

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