Portfolio News

Alert Solutions Opens Tech Support Center in Midwest



Press ReleaseProvidence, RIAlert Solutions, a leading provider of cloud-based multi-channel messaging and communication solutions, is pleased to announce the opening of its new technical support center in Ozark, Missouri. Newly appointed Director of Client Services, Kylee Graff, will head the Midwest office.

“I am excited for the opportunity to lead our customer support team as Alert Solutions continues to expand,” Graff states. “Customer satisfaction is crucial to our success. The addition of the Missouri office will streamline our technical support efforts and provide our clients with a greater overall customer experience.”

Alert Solutions’ decision to open a technical support center in Missouri is attributed to its growing customer base throughout the Midwest. With this new office, Alert Solutions can meet the increased demand and offer outstanding products and services while locally delivering excellent customer support.

Alert Solutions now has extensive customer support and client services teams in numerous locations across the US, as well as representatives worldwide. Alert Solutions offers customers phone and email support 24 hours a day, seven days a week, in every time zone around the world.

About Alert Solutions

Alert Solutions, a Pearson PowerSchool partner since 2010, provides a dynamic cloud-based multi-channel messaging technology and web services for customers in education, healthcare and property management, leveraging its robust platform of email, voice, fax and SMS text messaging. Alert Solutions’ powerful web services API integrates into any existing software or web-based platform. Alert Solutions ensures communications are transmitted efficiently and securely, enabling organizations to relay important information to their audiences. For more information, visit www.alertsolutions.com.

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