Press Releases

Decisyon Named “Cool Vendor” by Gartner



Vendors Selected for “Cool Vendor” Report are Innovative, Impactful and Intriguing

Press releaseStamford, CTDecisyon, Inc., provider of the industry’s only unified, collaborative business intelligence (BI) and performance management platform, today announced it has been included in the list of “Cool Vendors” in the Cool Vendors in Content and Social Analytics 2014 report by Gartner.

Gartner’s report identifies technology vendors that offer unique and innovative products or services that are delivering a strong market impact. Cool Vendors are transforming the way businesses operate and engage with technology.

According to Gartner, “Finding insights across multistructured data is a huge opportunity for business leaders to derive value from analytics.  The vendors in this report offer unique approaches to preparing data and finding hidden insights and making them available to a wide range of business users.”

“The Decisyon 360 platform and our packaged applications, such as the Decisyon/Engage Social CRM solution, allow customers to integrate and analyze structured and unstructured data from different sources including social media, collaborate effectively across functions and execute decisions that have an immediate impact on their business,” said Ron Rose, CEO, Decisyon.  “We believe our inclusion in the Cool Vendor report by Gartner is confirmation of what our customers have been saying: Decisyon’s solutions power breakthrough insights in social CRM, enabling improved customer response time, headcount and operating expense reductions in call center operations, increased customer satisfaction and improved lead generation.”

Decisyon will be participating at and is a Silver Sponsor of the upcoming Gartner Customer 360 Summit (Booth 102), May 19 – 21 in Orlando, FL. Decisyon’s solutions provider session, “The Social Big Data Journey: from Social Monitoring to Social Caring at Telecom Italia” will be held on Wednesday May 21st at 10:30AM.

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Supporting Resources

Gartner Cool Vendors in Content and Social Analytics 2014:https://www.gartner.com/doc/2723417/cool-vendors-content-social-analytics

Telecom Italia Case Study: http://www.decisyon.com/customers/tracking-telco’s-social-buzz

Video – How to Transform Social Monitoring to Social Caring: http://media.decisyon.com/KNmE/how-to-transform-social-monitoring-to-social-caring/

Video – How to Deliver and Measure the ROI on Social Media:http://media.decisyon.com/9abM9/deliver-measure-the-roi-on-social-media/

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Who Cares What You’re Wearing?!?

By Mia Hegazy

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